Privacy Policy

Privacy Policy

Last Updated: October 12, 2025

M. Digital Artz ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, MDigitalArtz.Com, and make purchases from our store.

Information We Collect

Personal Information You Provide

When you make a purchase or create an account, we collect:

  • Contact Information: Name, email address, phone number
  • Billing Information: Billing address, payment card details (processed securely through our payment processor)
  • Shipping Information: Delivery address for physical products
  • Account Information: Username, password (encrypted), order history
  • Communication Data: Messages you send us, customer service inquiries, product reviews

Information Automatically Collected

When you visit our website, we automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages viewed, time spent on pages, links clicked, referring website
  • Location Data: General geographic location based on IP address
  • Cookies & Tracking: See our Cookie Policy section below

How We Use Your Information

We use your personal information to:

  • Process Orders: Fulfill purchases, process payments, and arrange shipping
  • Customer Service: Respond to inquiries, resolve issues, and provide support
  • Account Management: Create and maintain your account, send order confirmations
  • Marketing: Send promotional emails about new products, sales, and special offers (with your consent)
  • Improve Our Store: Analyze shopping behavior, optimize website performance, and develop new products
  • Legal Compliance: Comply with legal obligations, prevent fraud, and enforce our terms

How We Share Your Information

We do not sell your personal information. We may share your data with:

Service Providers

  • Payment Processors: Shopify Payments, PayPal (to process transactions securely)
  • Shipping Partners: USPS, UPS, FedEx (to deliver your orders)
  • Email Services: To send order confirmations and marketing emails
  • Analytics Providers: Google Analytics (to understand website usage)

Legal Requirements

We may disclose your information if required by law, court order, or to:

  • Protect our rights and property
  • Prevent fraud or illegal activity
  • Protect the safety of our customers or the public

Business Transfers

If M. Digital Artz is acquired or merged with another company, your information may be transferred to the new owners.

Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help us provide a better shopping experience.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function (shopping cart, checkout, login)
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Track your browsing to show relevant ads
  • Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Your Privacy Rights

Access & Correction

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Update your account information at any time

Data Deletion

You can request the deletion of your personal information by contacting us. Note that we may retain certain information for legal or business purposes.

Marketing Opt-Out

You can unsubscribe from marketing emails at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Contacting us at info@mdigitalartz.com
  • Updating your account preferences

Do Not Track

We currently do not respond to Do Not Track (DNT) browser signals.

GDPR Rights (European Customers)

If you're in the European Economic Area, you have additional rights under GDPR:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restriction: Limit how we use your data
  • Right to Portability: Receive your data in a portable format
  • Right to Object: Object to certain data processing
  • Right to Withdraw Consent: Withdraw consent at any time

CCPA Rights (California Customers)

California residents have the right to:

  • Know what personal information we collect and how it's used
  • Request deletion of personal information
  • Opt-out of the sale of personal information (we do not sell your data)
  • Non-discrimination for exercising your rights

Data Security

We implement industry-standard security measures to protect your information:

  • SSL Encryption: All data transmitted is encrypted
  • Secure Payment Processing: We never store complete credit card information
  • Access Controls: Limited employee access to personal data
  • Regular Security Audits: Ongoing monitoring and updates

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations (tax records, transaction history)
  • Resolve disputes and enforce agreements

Typically, we retain order information for 7 years for tax and accounting purposes.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

Questions or concerns about this Privacy Policy or how we handle your data?

We'll respond to all requests within 30 days.